1. Services Provided

We provide purpose-driven personal and professional coaching designed to help individuals clarify their life purpose, values, and goals. Coaching is not therapy, counseling, financial advising, or medical treatment. It is future-focused, action-oriented, and designed for personal growth.

2. Contracts Supersede Terms

Following an initial clarity call, clients may be required to sign a coaching agreement or contract specific to their program. In the event of any conflict between such contracts and these Terms, the contract shall prevail and supersede these Terms.

3. Eligibility

• You must be at least 18 years old to use our Services.
• You agree to provide accurate, complete, and up-to-date information.
• You are solely responsible for your participation and outcomes.

4. Payment & Refunds

• Fees for coaching sessions and programs must be paid in full at the time of booking, unless otherwise agreed.
• We accept payments through third-party providers (e.g., Stripe, PayPal, Zelle).
• Refunds are not guaranteed. Any refund requests will be reviewed on a case-by-case basis and must comply with our published refund policy.

5. Scheduling & Cancellation

• Sessions must be scheduled in advance.
• You may reschedule with at least 24 hours’ notice.
• Missed sessions without notice may be forfeited without refund.

6. Session Recordings

• Coaching sessions may be recorded strictly for educational and training purposes.
• Recordings are kept securely and deleted after seven (7) years.
• Clients will be informed prior to recording and may request clarification on storage and use.

7. AI-Assisted Tools

Verissimo Coaching may use artificial intelligence (AI) tools to support service delivery, including but not limited to transcription of recorded sessions, scheduling, note summarization, and internal analysis to improve coaching effectiveness. These tools are supplementary and do not replace the personalized coaching relationship. By engaging our services, you acknowledge and consent to the use of such AI tools.

8. Limitation of Liability

• We do not guarantee specific results. Coaching outcomes depend on your commitment, effort, and implementation.
• To the maximum extent permitted by law, we are not liable for any damages, losses, or claims arising from your use of our Services.

9. Intellectual Property

• All materials provided (worksheets, videos, guides, frameworks) remain the intellectual property of Verissimo Coaching, LLC.
• You may use them for personal purposes only. Redistribution, reproduction, or resale is strictly prohibited.

10. Termination

We reserve the right to terminate your access to our Services if you violate these Terms or engage in harmful behavior.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States.

12. Contact

For any questions about these Terms:
📧 privacy@verissimocoaching.com
🌐 www.verissimocoaching.com